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Fuel Direct: paying energy debt from your benefits

Written by James Whitfield · Updated 28 October 2026 · 6 min read · Checked against 2026/27 DWP & HMRC rates
Contents (5 sections)
  1. Quick answer: Fuel Direct
  2. Who it is for
  3. Ongoing bills as well as debt
  4. Is it right for you?
  5. Northern Ireland
Quick answer: Fuel Direct
  • GOV.UK: “This is sometimes called ‘third party deductions’ or, for gas and electricity payments, Fuel Direct.” Money comes off your benefit and goes straight to your supplier. It is not a grant.1
  • “If you receive Universal Credit, 5% will be deducted from your benefit payment for each debt you owe.”1
  • “If you receive other benefits, £4.80 a week will be deducted for each debt.” That is the 2026/27 rate.1
  • “Money can be deducted to pay off up to 3 debts at once.”1
  • Last checked: 28 October 2026.

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Who it is for

It works with Universal Credit, income-related Employment and Support Allowance and Pension Credit.1

GOV.UK: “The office that pays your benefit will only agree to do this if the organisation has tried other ways of getting the money from you.”1

Ongoing bills as well as debt

You can also pay for the energy you use from your benefit. Contact your supplier: “They’ll need your consent to request this for you. You can give consent on the phone.” You can stop deductions for ongoing bills at any time.1

“If you get Universal Credit, deductions for ongoing bills will stop once you’ve repaid your debt.”1

Prepayment meters: DWP's guide for suppliers says “Where an individual pays for their ongoing consumption by use of a pre-payment meter, only deductions for arrears may be taken.”2

Is it right for you?

Deductions mean less money in each benefit payment. Before you agree, ask your supplier about a payment plan, and whether it has a hardship fund.4

Northern Ireland

Northern Ireland has a separate Third Party Payment scheme for some bills, including electricity. nidirect does not give the deduction amounts, so check with your benefit office.3

Frequently asked questions

How much is taken for Fuel Direct on Universal Credit?
5% of your payment for each debt, GOV.UK says.
How much is taken on other benefits?
£4.80 a week for each debt in 2026/27.
How many debts can be paid this way?
Up to 3 at once.
Can I stop it?
You can stop deductions for ongoing bills at any time. Deductions for debt continue until it is repaid or the arrangement ends.

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Sources & references

The figures and rules in this guide are drawn from the official UK government sources below. Rates are the confirmed 2026/27 amounts. Each link opens the relevant official page in a new tab.

  1. GOV.UK: Paying bills from your benefits (Fuel Direct) www.gov.uk/bills-benefits
  2. DWP: Third party deductions from benefits, a guide for fuel suppliers www.gov.uk/government/publications/how-to-request-deductions-from-benefit-a-guide-for-creditors/third-party-deductions-from-benefits-a-guide-for-fuel-suppliers
  3. nidirect: Overdue utility bills www.nidirect.gov.uk/articles/overdue-utility-bills
  4. Ofgem: Get help with your home or business energy bills www.ofgem.gov.uk/your-energy-supply/your-energy-bill/get-help-your-home-or-business-energy-bills
Verified against published UK government guidance.
Independent guide only. Written using published 2026/27 DWP and HMRC figures. Not an official government service. For case-specific guidance, contact Citizens Advice or a welfare-rights adviser. Methodology · Editorial standards

Written and reviewed by James Whitfield and the editorial team.

Every figure is checked against current GOV.UK guidance and reviewed for the 2026/27 tax year. We explain the numbers in plain English with worked examples. Editorial standards · About us